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multidigitalitsolution@gmail.com Islamabad, Punjab, Pakistan
FAQs — Multi Digital IT Solutions
Questions

Frequently asked questions

Everything about ordering, pricing, and delivery. Still stuck? Reach out on WhatsApp.

General

How is this different from hiring a development agency?

You choose a pre-defined service with a fixed scope and a fixed price in rupees, instead of scoping a custom project from scratch. It's faster to start and easier to budget for.

Can a service be customized to my business?

Yes. Each service has a configuration step where we adapt the standard feature set to your specific setup, branding, and workflows.

Can I order multiple services together?

Absolutely — that's the whole idea of "multi." Most clients start with a website or CRM and add SEO, cloud hosting, or an ERP system to the same build over time.

Pricing & Payment

Are prices really fixed, or is that just a starting point?

The listed price covers the defined scope of that service. If your requirements grow beyond it, we quote the difference upfront before doing any extra work — never after.

How do I pay — do you accept local payment methods?

Yes. You can check out with JazzCash or EasyPaisa directly at the shop, alongside standard bank transfer.

Do I pay everything upfront?

Most services are split into an advance to start work and a final payment on delivery. Larger builds like ERP may have a milestone in between.

Delivery & Support

How long does delivery usually take?

Most services deploy within 3–7 days. Larger systems like ERP or CRM rollouts typically take 1–2 weeks depending on configuration.

What happens after launch?

Every service includes a support window for fixes and questions. You can extend support at any time, and most clients stay in touch with us over WhatsApp.

Do you offer ongoing hosting and maintenance?

Yes, through our Cloud & Security category, which covers hosting, migration, and ongoing maintenance and can be added to any order.

What if I'm not happy with the delivered work?

Revisions within the agreed scope are included in your support window. See our Refund Policy for what applies outside of that.

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